What is 360 degree feedback?
What is 360 degree feedback? Or multi-rater feedback system? which is used by most organizations.
As the name suggests, 360 degree feedback covers all raters for an individual.
360 degree feedback is the tool to get feedback about an individual on his strength and areas of improvement.
The system gathers feedback from your peers, subordinates, superiors, and others with whom you regularly interact.
It also gives better insight into your skills, performance, and quality of work relationships you have in the organization.
I always had these questions – What is 360 degree feedback? And can it be used for personal development also?
Many executive coaches from Marshal Goldsmith and the GCG group have 360 degree feedback as the first step in their coaching process.
What is 360 Degree feedback? In short
360 degree feedback is a process where the individual receives anonymous feedback from people who work around them.
You can use 360 degree feedback to understand what others think about your strengths and areas of improvement.
A good 360 degree feedback tool will give you information about your strengths and weaknesses in an excellent tabular form.
You can prepare your development plan based on the feedback received.
What 360 degree feedback assess?
- 360 degree feedback assesses the behaviors and competencies of an individual
- It also assesses how others perceive an individual.
- It provides a report on what others think of the strengths and weaknesses of individuals.
- 360 degree assessment focuses on subjective areas like leadership, teamwork, communication effectiveness, and more.
- You get feedback on your skills like listening, planning, decision making, and goal setting.
What 360 degree feedback does not assess?
- 360 degree feedback is not the way to measure whether an individual is fit for a job.
- It is also not helpful for measuring individual performance objectives, so OKRs are better.
- 360 is not focused on primary job-specific skills or technical knowledge.
- 360 degree feedback will not be helpful for objective assessments like punctuality, attendance, sales targets, etc.
The Purpose of using 360 Degree Feedback
The purpose of using 360 degree feedback is simple, to assist an individual in understanding their strengths and areas of improvement with the help of stakeholders.
The individual seeking feedback completes a self-assessment survey and later uses the same survey to collect feedback from bosses, Peers, Colleagues, and subordinates.
Progressive organizations continually strive to assess and guide their leaders for constant improvement. Unfortunately, the organization’s standard performance evaluation system is not enough for this purpose.
360 degree feedback is more effective than a performance evaluation because each individual gets feedback from many sources.
While in performance evaluation, the individual gets feedback from bosses only and a chance to do self-evaluation.
The purpose of using 360 degree feedback for an organization is to help leaders become better leaders.
360 degree feedback also increases cohesiveness, openness, and flow of communication in the organization.
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If appropriately used 360 degree feedback can be the best talent management tool for any organization.
Almost every fortune 500 company uses 360 degree feedback, in some or other fashion. To take advantage of increased job satisfaction, team morale, lower turnover, and improved performance.
To increase the odds of success of a 360 degree feedback initiative, organizations take the help of experts and adhere to the best practices followed in the industry.
How does 360 Degree Feedback work?
How does 360 Degree Feedback work and what are the 360 Degree feedback best practice guidelines an organization can follow?
360 Degree feedback is a great initiative for any organization, willing to grow its leaders. But How does 360 degree feedback work? How can be it useful for the organization?
We will understand 360 Degree feedback process and 360 Degree feedback best practice guidelines in this blog.
What is 360 degree feedback?
360 degree feedback is the process of getting feedback from your peers, subordinates, superiors, and others, as well as rating yourself on a 360 degree feedback survey.
360 degree feedback is a process of understanding the views of all connected people, based on that finding strengths and areas of improvement of the leaders.
You can read more about what is 360 degree feedback here.
How does 360 degree feedback work? The 360 degree feedback process.
360 degree feedback process includes processes from selecting the right tool to delivering report sessions to the leaders. Let’s see the process in detail to understand how 360 degree feedback work.
- Set the goals for your 360 degree feedback initiative.
As an organization, you need to first set the goals for your 360 degree feedback initiative, you must be clear about what you want to achieve from 360 degree feedback.
Setting clear goals and expectations will help you to identify the right tool, and the right service provider and you can always assess the success of the initiative.
- Select the right 360 degree feedback tool
There are plenty of 360 degree feedback tools available in the market like Global Leadership Assessment 360 (GLA 360) by Marshall Goldsmith and Global Coach Group, Mettl, Survey Sparrow, and many more.
You can choose any of them, by understanding what all competencies they assess leaders on, what kind of report you will receive, is report easy to understand, what investment, and what system-related changes you need to make in the organization.
You can also choose to make a custom 360 degree feedback tool for your organization. For that, you should have competencies identified, 360 degree feedback questionnaire, and a platform like SurveyMonkey.
- Identify the participants for the 360 degree feedback initiative
Who will the participants be for the 360 degree feedback, and why do we want a 360 degree feedback initiative for them?
Clearing out this, before starting any process is crucial for the success of 360 degree feedback initiatives.
For the success of the 360 degree process, identifying participants for whom 360 degree feedback has to be done is crucial.
- Conduct briefing sessions for the participants/leaders.
You must take buy-in from the participant before going any further in 360 degree feedback process.
Arranging a briefing session about the 360 degree feedback, with the leadership coach or the senior management, is the most important part of the process.
Leaders must be on-board and must understand the benefits they will be getting out of 360 degree feedback.
If we see there is a lack of readiness on the part of leaders to participate in the 360 degree process, you may need to think over it before investing any penny.
- Select the respondents/raters of the leaders.
360 degree feedback has respondents like peers, subordinates, and superiors, sometimes vendors also.
The key to identifying ideal respondents for the leaders is to check their frequency of communication with the leader.
People who communicate more frequently with leaders will be able to provide better feedback.
Sometimes you will find raters who are linked to leaders due to organizational requirements but hardly communicate with each other over months.
In such cases, it is best to drop such respondents as they will have little experiences to refer to while providing feedback to the leaders.
A good leadership coach will be able to guide you in this process while keeping the leaders on board.
You have to make sure leaders do not end up selecting only their fans for 360 degree feedback otherwise you may not get the actual feedback.
- Conduct the briefing session for raters/respondents.
Arranging briefing session for raters with the leadership coach or any senior members is crucial for the success of 360 degree feedback.
Raters may not feel safe, be casual or be revengeful while providing feedback to the leaders.
The role of raters in the 360 degree feedback is the heart of the process, they are going to show the mirror to the leaders.
As an organization, we need to make sure they feel safe to provide feedback, most of the feedback tools now have anonymity.
In this session, we can also show them a sample survey and the report so that they understand the outcome of their responses.
- Launch the 360 assessment.
On the defined date launch the 360 assessment for the leader.
Make sure they are not facing any technical difficulties while providing feedback, best is to call them and check.
Most of the 360 degree surveys are system-generated emails sent in bulk, your IT team will help you make sure they don’t flag down as spam.
You can always have a trial run before actually launching the assessment, to ensure there is no technical error.
- Make sure to get feedback from all raters.
People do get busy in the organization, and sometimes leaders themselves do not provide self-rating on time.
You can take the help of HR or designate someone to take follow up with all the leaders and raters.
Some of the 360 degree feedback comes with an expiry date and there is nothing you can do about it. You need to make sure you get all responses on time.
Once you get all the responses from stakeholders or respondents you can close the survey.
- Report generation
If you are using any 360 degree feedback platform, you may generate the report on your own.
However, if you have hired a leadership coach, they will do this task for you. For some platforms, it is 24 hours while some platforms can generate reports within a few minutes,
- Report Analysis
Once you have received the report you can or with help of a leadership coach, can do an analysis of the report.
You can find known strengths, known areas of improvement, hidden strengths, and hidden areas of improvement in the report.
You can also find an analysis of every single competency and rater group, that way you can identify positive and negative gaps.
- Report sharing session with the leaders.
Finally, it is time to share the report and its analysis with the leaders.
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You should hire a leadership coach for sharing the feedback with the leaders, the external coach will have more buy-in than any internal person.
A leadership coach can share the analysis of reports and based on that can create a plan of action for the leader.
You may decide on going for leadership coaching in the future.
So I hope, I have given an answer to how does 360 degree feedback work?
360 degree process will remain the same for all 360 degree feedback platforms, however, it may change from assessment to assessment.
360 Degree feedback questionnaire
In this 360 Degree feedback questionnaire blog, we will cover a laundry list of questions you can ask in 360 degree feedback.
You will also get 360 degree feedback questionnaire pdf file absolutely free to download without submitting your contact details.
What is 360 degree feedback questionnaire?
360 degree feedback questionnaire is a survey created out of specific questions based on competency,
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These competencies include managerial skills, leadership, communication, interpersonal relationships, problem-solving, motivation, and efficiency.
An organization can decide to have relevant competencies assessed for the employee.
360 degree feedback questionnaire will include closed-ended and open-ended questions. Close-ended questions are suitable for data analysis and visual representation. While open-ended questions allow respondents to provide the missing information.
Close-ended questions can provide details with numbers while open-ended questions provide the reason for such ratings.
360 Degree feedback questionnaire- List of questions to ask.
Here is the laundry list of 360 degree feedback questionnaires or 360 degree feedback questions you can ask.
These are simple questions that can be answered in Yes or No, You can use a scale (Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree) to broaden your response range.
Manager Questions
- How does your manager encourage your team?
- Does your manager provide the necessary resources to succeed?
- How does your manager act under pressure?
- Does your manager address your team’s needs and questions?
- Does your manager treat everyone equally?
- Does your manager treat everyone with respect?
- What are your manager’s strengths?
- What are your manager’s areas of improvement?
- Does your manager prioritize tasks well?
- Does your manager have the courage to take the tough decision?
- Is your manager able to use his time properly?
- Have your manager able to solve the problems in efficient ways?
- Does your manager able to handle the poor performance of a team member?
- Is your manager able to provide constructive feedback to low performers?
- Is your manager able to inspire the team to do their job effectively?
- Does your manager work towards fulfilling the objectives of the organization?
Leadership questions
- Does the employee take accountability for their work?
- Does the employee take the lead in the project?
- How does the employee solve the problems?
- Does the employee reach out for help whenever needed?
- Does the employee meet the deadlines?
- How does the employee contribute to the team or group setting?
- Does the employee show respect to others?
- Does this employee produce good results?
- Does this employee use his/her time effectively?
- Will this employee be able to communicate effectively?
- Has this employee been able to produce consistent results?
- Does this employee take initiative?
- Does this employee come up with a solution to the problems?
- Does this employee work towards the achievement of the common objective of the organization?
- How does this employee treat his/her team?
Communication questions
- Is the employee an effective listener?
- How does the employee take the feedback?
- How does the employee give the feedback?
- How does the employee behave when addressing a group of people?
- Can this employee convey the message in a clear and precise manner?
- Does the employee use work-appropriate language or vocabulary?
- Does the employee communicate well with fellow team members?
- Does the employee communicate well with customers?
- Does this employee find it difficult to put his/her point across?
- Does this employee take an effort to understand the point of view of someone else?
- Can this employee communicate in a composed manner?
- Can this employee present complex data in easy to understand presentation?
- Can this employee perform well when he/she is required to communicate with multiple stakeholders?
- Does this employee understand non-verbal cues in the organization?
- Does this employee have the ability to communicate in written media?
Efficiency Questions
- Does the employee complete work promptly?
- Can you give an example of the time when the employee was efficient?
- Does the employee foster collaboration in the team?
- Does the employee efficiently make use of available resources?
- Does the employee try to improve existing processes?
- Does the employee meet the deadline without any extensions?
- Does the employee meet the expectation of the job?
- Is the employee competent to handle all tasks assigned to him/her?
- Does this employee thrive under pressure?
- How efficiently this employee understands new concepts?
- Is this employee capable of producing exceptional results?
- Is this employee capable of producing results even though odds are against him/her?
- How efficient is this employee to take up new challenges?
- How efficient is this employee to take the help of others to meet deadlines?
Interpersonal skills question
- Does this employee show empathy to his/her team members?
- Is this employee a team player?
- Does this employee keep his emotion out while making decisions?
- Does this employee foster inclusion?
- Does this employee put effort into helping out other team members?
- How does this employee perform in collaborative projects?
- How does this employee manage relationships in stressful situations?
- How does this employee foster compassion in the team?
- Do other team members enjoy working with this employee?
- Does this employee make others around him feel comfortable?
- Do you find this employee emotionally mature?
- Does this employee make others around him feel valued?
- Does this employee create a culture of open communication?
- Does this employee have a positive outlook for the work?
- Is this employee able to make team members smile?
- Are the employees from other functions willing to work with this employee?
Problem-solving skills questions
- Does this employee have a positive approach while solving problems?
- Does this employee have a “can do” approach while facing problems?
- Does this employee attempt to understand the root cause of the problem?
- Is the approach of this employee free from emotions?
- Is this employee can see the problem logically?
- Is this employee analyze every aspect of this problem?
- Is this employee able to see the larger picture of the problem?
- Can this employee detach himself from the problem emotionally?
- Does this employee suggest a way to fix the problem?
- Is this employee open to asking for help from others?
- How does this employee act when problems arise?
- Can this employee solve the problem under pressure?
- How would you rate this employee’s problems solving skills?
- Is this employee open to suggestions from team members and others?
- How fast can this employee solve problems in the organization?
Alignment Questions
- Is the employee aware of the organization’s values, goals, and mission?
- Does this employee give feedback about organizational goals?
- Does this employee reflect the organization’s goals and values?
- Does this employee represent the organization positively to the stakeholders?
- Is this employee maintain a positive attitude with the team and customers?
- Are the organization’s stakeholders’ major concerns for this employee?
Motivation Questions
- Does this employee enjoy their role at work?
- Is this employee able to motivate others in the team?
- Is this employee motivated enough to share their work with other peers?
- Does this employee meet the deadline?
- Is this employee motivated to complete their work?
- Is this employee giving their best effort at work?
- Does this employee’s motivation vary based on days of the week?
- Does this employee offer help to other team members?
How to frame 360 degree feedback questionnaire?
You have now list of 100+ questions can be added to your 360 degree feedback questionnaire. Now question is how to frame this questionnaire.
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How you structure your 360 degree feedback questionnaire plays vital role in the quality of responses you will receive to them.
Here are some tips to frame your first 360 degree feedback questionnaire.
- Questions must be relevant to the organization
Questions we choose for 360 degree feedback assessment must be relevant and beneficial to the organization.
360 degree assessment can be used to assess personal attributes of the leader but it must be directed towards the organization.
One of the aim of such 360 degree feedback questionnaire is to see how this employee is fitting to the organization culture.
Some of the questions mentioned above may not be suited to everyone, but you can edit them as per your requirements.
- Frame questions properly
Your question should not have any bias and must be fair for everyone.
We aim to avoid suggestive influence while creating 360 degree feedback questionnaire.
The respondents should be able to answer with relevant options available to him/her in the survey.
- Choose your language carefully
As discussed early, we don’t want to influence respondents.
The language of the questions should be easy to understand and free from jargon.
It should be free from bias and to the point so that respondents can respond to it as actual.
- Focus on one thing
Although 360 degree feedback can be used for multiple purposes, it is best not to mix them in one single survey.
If your 360 degree feedback questionnaire is focused on one or more things, analysis of those responses becomes difficult.
- Choose competencies carefully.
With 360 degree feedback questionnaire, we are going to assess leaders.
To make an effective assessment, first, we need to choose the competencies we want to assess for this leader.
We should keep 3 to 5 competencies relevant to leaders and organizations for better outcomes of 360 degree feedback assessment.
360 Degree feedback questionnaire dos and don’ts
DO’s
- Before launching 360 degree feedback questionnaire or survey, take buy-in from top management. If top management participates in the initiative it will be much better.
- There should be sessions for stakeholders also, they must be explained the importance of this initiative, so that they give actual responses.
- Make sure you have all the IT support required to launch an online survey, it must be accessible to all.
- 360 degree feedback questions must be easy to understand for everyone.
- The survey should have a maximum of 70 questions including objective and subjective questions.
DON’TS
- The organizations should have an action plan after gathering feedback from stakeholders.
- 360 degree feedback questionnaire should be free from jargon, however, you can use commonly used phrases in the organization.
- 360 degree feedback should not be too short that it may not cover all the required competencies, or not be too long that respondents feel overwhelmed to respond.
- 360 assessment must be used for the development of the employees rather than as fault finding tool in the organization.
- While choosing questions and scales for the responses, we need to make sure it is possible to analyze the data gathered by such surveys or assessments.
360 Degree Feedback Example
360 Degree feedback examples are for respondents who want to give feedback to someone in their organization.
If you are looking for 360 degree feedback sample questions, you can read our other blog on 360 degree feedback questionnaires.
360 degree feedback also known as multi-rater assessment takes into account feedback about individuals from their peers, boss, subordinates, and other external stakeholders.
In this blog, we will address how to give feedback to your peers and bosses.
How to provide feedback in 360 degree feedback process?
In most organizations, we have observed that people are not open and not willing to provide feedback.
People feel that they may be identified and retaliated against, or sometimes they just don’t want to spoil their image with them.
In such cases, 360 degree feedback initiative fails miserably as we don’t get neutral and real feedback from the respondents.
For the success of such initiatives, respondents are required to be sensitized and educated about the reasons for the initiatives.
As a respondent, you received the mail for submitting your feedback to your peers and bosses, and now you are thinking about how to go about it. Here are some points to keep in mind while giving feedback in a 360 degree process.
- Make sure the responses submitted by you is anonymous, if you have any doubt about it contact the service provider or the HR department to ensure anonymity.
- Read the survey questions carefully and respond to them with reference to your past experience with the individual.
- Keep aside your differences, biases, or any prejudice about that individual, remember with this feedback you are helping them to grow.
- Most 360 degree feedback reports provide strengths and areas of improvement to the individual, it is your duty to make sure you give the right feedback so that wrong strengths and areas of improvement are not identified.
- Every 360 degree feedback will also have a section where you can write your comments, this is the opportunity to open your heart and share what you feel.
- Remember if the individual improves, it will also affect you as you are still going to work with them.
Now that we understand the basics of how to respond to the 360 degree feedback survey for anyone, let us see some 360 degree feedback examples.
360 Degree Feedback examples for peers
Here are some 360 Degree Feedback examples for peers, to help you out with wording.
We can help our peers with these 360 Degree Feedback examples for peers, for their tremendous growth.
Collaboration
Positive | Negative |
This person is one of the easiest to work with. Helps to build cross-functional collaborations. Resolves conflicts and prevents them from occurring. | This person will be the last one to offer help, and never comes forward. He/She works in isolation and never collaborates. Raises conflicts between the team. |
Teamwork
Positive | Negative |
He/She is vigilant to the team’s success. Always works on identifying the strengths and abilities of team members. | Keeps his/her personal interest ahead of the team’s interest. Sometimes he/she is indifferent to others’ needs. |
Achieving Goals.
Positive | Negative |
Always focused on what needs to be done in order to achieve goals. Has the ability to take up challenging goals. Can turn obstacles into opportunities for achieving his/her goals. Keeps track of actions and activities required to achieve goals. | His/her actions do not meet the goals. They are usually missing. He/She talks more about the goals than actually doing what is required to do. He/She lacks an action plan required to achieve the goals. |
Communication
Positive | Negative |
His/Her written communication like emails, is concise, clear, and to the point. He/She never withholds the information with him/her. Passes information and instructions in an exact manner, the way it has to be done. | His/Her emails or written communications have inconsistency in grammar. He/She miss pieces of information while sharing it with others. We need to double-check and confirm the information passed by him/her. |
Professionalism
Positive | Negative |
Maintains personal and professional relationships better, never merges them. Has a high level of commitment to the role assigned to him/her. Maintains professional decorum while interacting with stakeholders. | Not able to maintain personal and professional relationships differently. Rarely follows a professional code of conduct suitable to his role. Fails to maintain professionalism with stakeholders. |
Working under pressure
Positive | Negative |
In fact, performs the best in high-pressure situations. He/she is able to maintain a calm temperament even in high-pressure situations. Prioritizes the work based on the urgency to tackle the pressure. Learns from high-pressure situations and tries to take all measures required to avoid such situation future. | Easily gets panicked in high-pressure situations. Not able to manage his/her temperament in a high-pressure situation. Gets clumsy with project timeline and messes up with the schedule. |
Effort
Positive | Negative |
Never fails to go the extra mile to achieve goals. Always puts effort to produce high-quality work. Strives for excellence in work, and delivers more than expected. | Careless towards going the extra mile to achieve goals, Depends on others for getting work done. Doesn’t put the required effort to complete tasks until it becomes an urgent or high-pressure situation. |
Job Knowledge
Positive | Negative |
He/she is always on top of the things related to his/her job. Has the skill to handle technical aspects of the job effectively. He/She always keeps updating on new learning they got with teams. | Never works in the areas where he/she lacks the knowledge. Lacks the expertise required to perform the job. |
Quality of work
Positive | Negative |
He/She is focused on providing accuracy. Maintain and deliver high-quality work. Wok completed by him/her rarely required to revisit or rework. | Work done by him/her is full of errors and may not be completed in one go. It takes a lot of effort from the team to rectify errors done by them. You simply can’t rely on the quality of work they have done. |
Initiative
Positive | Negative |
Acts on situations proactively and works on them before they turn into problems.Is able to identify the work to avoid getting into high-pressure situations. | Never plans his/her work, waits for the deadlines.Is reactive to the situation until it becomes the problem to be solved. |
Attitude
Positive | Negative |
Proactive to the opportunities and work towards them. Has a positive attitude toward the organization and its goals. Believes in a “Can do” attitude. | Has developed a “Can’ do” attitude. Has problems for every solution. Avoids the work and sometimes even says “No” before hearing all the facts. |
Interpersonal Skills
Positive | Negative |
He/She can disagree with others gracefully. He/She is flexible enough to adapt to any situation. He/She treats everyone equally and respectfully. | He/She finds it difficult to express their feelings. Giving feedback to them is always difficult. He/She doesn’t work on developing relationships with others. |
So this was the small list of 360 Degree Feedback examples for peers, you can use them as references to provide feedback for subordinates also.
Now let us move on 360 Degree Feedback Examples for Leaders or Managers.
360 Degree Feedback Example for Managers
360 Degree feedback examples for Managers or leaders, can be used as a reference for providing feedback to Managers, leaders, bosses, or any superior.
Leadership Skills
Positive | Negative |
He/She is very confident in the role of leader of the group . He/She can get the most out of the team members. He/She is best at resolving conflict between the team members. He/She treats everyone equally and respectfully. | He/She is biased in his/her approach to team members. He/She doesn’t work on providing feedback to the team. Does not recognize the effort of individuals. Uses negative language with team members. |
Collaboration
Positive | Negative |
As a leader, he/she is quite open to working with others, and he/she is easily accessible.Builds cross-functional collaborations. Resolves conflicts and prevents them from occurring. | This person thinks about his/her needs before anyone else. It is difficult to reach him, not very open to others. He/She never works on resolving conflict, some of the time he/she is the reason for the conflict. |
Teamwork
Positive | Negative |
He/she believes in teamwork and is able to utilize the strengths of team members. Helps to build a team in the organization. | Keeps his/her personal interest ahead of the team’s interest. He/She keeps his/her team isolated from others in the organization. |
Achieving Goals.
Positive | Negative |
As a leader sets challenging goals for every team member. Provides support and guidance required to achieve goals. Can foresee the troubles and changes the course of action accordingly. | Least bothered about the achievement of common goals. Never tracks the progress made by team members to achieve goals. Relies on other factors for achieving goals. |
Communication
Positive | Negative |
He/She is transparent in communication. Never withhold information from yourself. Keeps communication clear, concise, and free from bias. | Never shares information unless it becomes a problem. Keeps information to self to show their importance in the organization. You have to always re-verify with him about the information shared. |
Professionalism
Positive | Negative |
Best at managing personal and professional relationships differently, he will be a good friend as well as pushing boss at the same time, He keeps himself updated with the industry norms and the latest changes. Maintains professional decorum while representing the organization to stakeholders. | He/She is very casual in their approach, and always takes matters lightly. Sometimes makes remarks that are not all professional. Not able to keep personal and professional relationships different. |
Working under pressure
Positive | Negative |
Performs naturally under the pressure, and is able to cope with pressing demands. As a Leader, he/she can foresee such a situation and prepares the team in advance. Keeps team motivated during high-pressure situations. Keeps track of progress made and guides the further course of action. | Easily gets frustrated in a high-pressure situation. Poor at managing high-pressure situations. Fails to keep the team motivated in a high-pressure situation. |
Effort
Positive | Negative |
As a leader, he always leads by example, and walks the talk. A role model for going the extra mile to achieve goals. Always puts extra effort to build the team. | He/She just pretends of making effort. Keeps his/her needs before the team’s needs. |
Initiative
Positive | Negative |
He/She is bold to take initiatives and follow them through. Supports team members to take initiative and helps them grow. Listens to everyone in the team and builds initiative as a collective project. Has regular meetings to discuss and brainstorm new ideas. | Hardly wants to start anything new. Fears the change, never likes to change, or thinks about changing something. Shots down the ideas shared by team members. Never encourage team members to try something new. |
These are some of the 360 Degree Feedback examples for managers or leaders, you can read them as references and choose your responses based on your experience with the leader.
360 degree feedback advantages and disadvantages
What are 360 degree feedback advantages and disadvantages? And how to make the best of 360 degree feedback is the common question we face while planning for such an initiative.
360 degree feedback or multi-rater assessment is the best tool to understand the perspective of everyone about strengths and areas of improvement for a leader.
In this short blog, we will see some of the 360 degree feedback advantages and disadvantages.
360 degree feedback advantages.
The advantages of 360 degree feedback can be for individuals and teams, for the matter of this blog we will try to cover both. Let us first see the 360 degree feedback advantages.
- Increases transparency within the organization.
One of the advantages of 360 degree feedback is, it opens up everyone to talk freely and share feedback without any hesitation.
Team members develop trust and a sense of belongingness with one another hence creates transparency within the organization.
While giving feedback to one another, the team comes across various perspectives in the organization.
360 degree feedback initiative is one way of creating an open culture in the organization.
- Creates self-awareness about strengths and areas of improvement.
360 degree feedback report shares details like hidden strengths, hidden areas of improvement, known strengths, and known areas of improvement.
While understanding hidden strengths and areas of improvement, leaders get a chance to learn about themselves.
360 degree feedback report briefing session comes with great insights about self to the leaders.
- Helps in improving personal development plans and training.
Knowing about areas of improvement for the leaders also gives insight into the personal development plans.
You can also identify gaps in the current training program specified for the leaders.
One of the advantages of 360 degree feedback is it can also help you identify training needs and formulate a development plan for your leaders.
- Improves productivity and work relations
As we discuss in the advantages of 360 degree feedback point 1, such initiatives improve the level of trust in the organization.
The team becomes more transparent and helps each other with timely feedback.
360 degree feedback combined with leadership coaching can improve the personal productivity of leaders.
Since people are open to feedback, it also improves the quality of work relations in the organization.
- Cascading effect of leadership improvement.
360 degree feedback involves all team members in the leadership development process.
Leaders become better leaders and it has a cascading effect on the organization.
Leaders improve as well as their team improves over a period of time.
You can see 360 degree feedback advantages are not only for leaders but also for teams, processes, and organizations as a whole.
Let’s take 360 degree feedback advantages and disadvantages blog ahead and see the disadvantages of 360 degree feedback.
360 degree feedback disadvantages.
Being an ardent fan, I find it difficult to identify 360 degree feedback disadvantages, however, however I could research some for this blog.
- Risk of dishonest review.
One of the disadvantages of 360 degree feedback is that there is a risk of dishonest reviews from respondents.
Leaders may identify the respondents, who are their fans and follower, and may not give honest feedback about leaders.
In reverse, the respondents may see 360 degree feedback as an opportunity to take revenge and may not give honest feedback to the leaders.
However, this disadvantage of 360 degree feedback can be managed by having briefing sessions for all respondents and leaders.
The aim of the briefing sessions for leaders and respondents is to sensitize them about the 360 degree feedback initiative.
- Time-Consuming process
360 Degree feedback process is time-consuming, as it requires involving all stakeholders.
Such initiative requires you to take leaders on board first, which is a huge task.
You may expedite the process if you use any 360 degree feedback platform.
However, doing 360 Degree feedback manually is a daunting task, it requires time to collate all the data and present it in a report.
- Focuses on areas of improvement.
This 360 degree feedback disadvantage is only partially true.
However, we have observed that all stakeholders tend to focus on areas of improvement than the strengths of the leaders.
In this short blog, we tried to cover 360 degree feedback advantages and disadvantages with a view to our observations.
Regardless of 360 degree feedback advantages and disadvantages, it still remains the best tool available for leadership development and performance appraisal.
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